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You might also receive bot-like responses that are actually the result of a customer service rep using a tool to save time typing.
Chat Tool Founder Robert Brandl offered the following example: Don’t waste your energy outing these guys. Save it for long conversations and “people” you chat with outside of customer service such as those on online dating platforms.
It can be something like two spaces between every sentence, extra periods or bizarre indentations.
Stresses How Much “He” or “She” Doesn’t Speak Your Language Very Well Starting the conversation with the “sorry excuse my bad English” line is clever because it makes the user more forgiving and less suspicious of some of the aforementioned bot patterns.
Does Not Speak Naturally Most people don’t chat with a Hemingway level of clarity and brevity.
The key to detecting and reporting them is understanding how they work in various contexts.Now we get into the malicious chatbots: the ones trying to sell you something, take your personal information or cheat you out of money you paid to chat with an online therapist.Here are the patterns to look for: Mentions a Product or Service The only product or service that should come up quickly during online chats is the one you are using to facilitate the chat.Chatbots have become advanced, but there are still ways to trip them up and out them as the imposters they are.Taking the offensive can be necessary — and helpful for your safety — when you encounter bots that don’t make the above mistakes without any prompt.