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Claiming that its security had always been weak, the hackers claimed to have stolen personal information about the site's user base, and threatened to release names, home addresses, search histories and credit card numbers if the site was not immediately shut down.The demand was driven by the site's policy of not deleting users' personal information following their invoiced requests.
In order to qualify, users must purchase the most expensive package, send more expensive "priority" messages to 18 unique members each month for three months, send 5 Ashley Madison gifts per month, and engage in 60 minutes of paid chat per month.
The site allows users to hide their account profiles for free.
Users looking to delete their accounts, even those made without the individual's consent, are charged a fee.
More data (including some of the CEO's emails) was released on August 20, 2015.
The release included data from customers who had previously paid a fee to Ashley Madison to supposedly have their data deleted.